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Angie C
1 reviews | Active since Oct 2014
15 Dec 2022, 15:10
Incorrect tax certificate.
Bonitas is asking for income verification but the tax certificate is incorrect. Am I supposed to submit **** certificate to SARS. I have asked for the certificate to be corrected to no avail.
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Replies (3)0
Replies (3)
Bonitas Medical Fund's replyOfficial
15 Dec 2022, 15:46Hello Angie C
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
We will investigate this matter.
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's reply15 Dec 2022, 15:46
Official
Hello Angie C
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
We will investigate this matter.
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
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Angie C's updateReviewer Update
03 Jan 2023, 21:12How long does it take to resolve? I am still waiting.
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Angie C's update03 Jan 2023, 21:12
Reviewer Update
How long does it take to resolve? I am still waiting.
Bonitas Medical Fund's replyOfficial
04 Jan 2023, 12:41Hello Angie C
We sincerely apologize for any inconvenience you may have experienced due to the delay in resolving your query. At Bonitas, customer satisfaction is something we take pride in and anything less than ensuring you are completely happy is unacceptable.
We are awaiting feedback from IT department.
We appreciate your patience while we are resolving this query for you.
We sincerely apologize for any inconvenience you may have experienced due to the delay in resolving your query. At Bonitas, customer satisfaction is something we take pride in and anything less than ensuring you are completely happy is unacceptable.
We are awaiting feedback from IT department.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's reply04 Jan 2023, 12:41
Official
Hello Angie C
We sincerely apologize for any inconvenience you may have experienced due to the delay in resolving your query. At Bonitas, customer satisfaction is something we take pride in and anything less than ensuring you are completely happy is unacceptable.
We are awaiting feedback from IT department.
We appreciate your patience while we are resolving this query for you.
We sincerely apologize for any inconvenience you may have experienced due to the delay in resolving your query. At Bonitas, customer satisfaction is something we take pride in and anything less than ensuring you are completely happy is unacceptable.
We are awaiting feedback from IT department.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas