MT
Michelle T

1 reviews | Active since Mar 2009

03 Feb 2016, 16:39

INCORRECT INFORMATION / COMMUNICATION ***

Good Day <br> <br> Thank you for submitting your electronic Sanlam Reality Application.<br> <br> Kindly notice that we require a two page form to process the Sanlam Reality Application. <br> <br> Please resubmit the completed application form, including the mentioned (Membership option, family or single, authority to debit and your street address as well as all your relevant contact information and full identity number of all your dependant/s) that will be joining the program. <br> <br> I received the above information, after I submitted my application form to Sanlam. Also, the number listed on the application form is incorrect. Its frustrating - I've had 3 bad feedback experiences with the Call Centre during the month of January.

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply04 Feb 2016, 09:39
Official
Hello roxanne,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards
Bonitas team