AR
Anon R
1 reviews | Active since Jun 2014
05 Jan 2022, 11:55
Incorrect debit order amount
Incorrect amount being taken for debit order monthly, even though I sent through my details and paperwork, they are still not adhering
Helpful (0)
Replies (3)0
Replies (3)
Bonitas Medical Fund's replyOfficial
05 Jan 2022, 12:30Hello Anon R
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Kindly provide the membership number or ID number of the principal member privately (to protect the personal information not to be visible on this public forum) in order to investigate your enquiry.
Kind Regards
The Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Kindly provide the membership number or ID number of the principal member privately (to protect the personal information not to be visible on this public forum) in order to investigate your enquiry.
Kind Regards
The Bonitas Team
Bonitas Medical Fund's reply05 Jan 2022, 12:30
Official
Hello Anon R
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Kindly provide the membership number or ID number of the principal member privately (to protect the personal information not to be visible on this public forum) in order to investigate your enquiry.
Kind Regards
The Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Kindly provide the membership number or ID number of the principal member privately (to protect the personal information not to be visible on this public forum) in order to investigate your enquiry.
Kind Regards
The Bonitas Team
Bonitas Medical Fund's replyOfficial
06 Jan 2022, 07:51Hello Anon R
Thank you for submitting your details to us through Hello Peter.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for submitting your details to us through Hello Peter.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply06 Jan 2022, 07:51
Official
Hello Anon R
Thank you for submitting your details to us through Hello Peter.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for submitting your details to us through Hello Peter.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's replyOfficial
10 Jan 2022, 16:08Hello Anon R
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Kind Regards
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply10 Jan 2022, 16:08
Official
Hello Anon R
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Kind Regards
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Kind Regards
Bonitas Team