MG
Maryke G

1 reviews | Active since Mar 2013

31 Aug 2015, 15:05

Incorrect billing

Bonitas needs to make sure they bill their patients correctly. Only when a doctor has seen the patient can we be billed. I was billed twice by a doctor but was seen by him once. <br> Now Bonitas is saying my consultation will not be payed, but Inwas admitted. I understand if it was out of hospital I would have to pay because my funds are depleted, but this was in hospital. <br> <br> Please get the fact correct before you bill!

0
Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply31 Aug 2015, 15:58
Official
Hello Stephan1985,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards
Bonitas team