Inconvenient.
Can't login to the members portal online. It's been like this for a few days already. And I need to view something urgently. This is extremely irritating and such an inconvenience. And Bonitas does not understand the urgency. I have sent various emails. They need to fix it! Email me only. Do not phone me.
Helpful (0)
Replies (3)0
Replies (3)
Bonitas Medical Fund's replyOfficial
30 Dec 2021, 09:02Hello Charl G
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind Regards
The Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind Regards
The Bonitas Team
Bonitas Medical Fund's reply30 Dec 2021, 09:02
Official
Hello Charl G
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind Regards
The Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind Regards
The Bonitas Team
's updateReviewer Update
30 Dec 2021, 16:33I managed to reset my password and it is working now. Please note the chat service on your app does not work. When you click on it it says you are number 66 in the queue and then does nothing else. So it's actually useless! You need to investigate this.
's update30 Dec 2021, 16:33
Reviewer Update
I managed to reset my password and it is working now. Please note the chat service on your app does not work. When you click on it it says you are number 66 in the queue and then does nothing else. So it's actually useless! You need to investigate this.
Bonitas Medical Fund's replyOfficial
31 Dec 2021, 15:23Hello Charl G
We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind Regards
The Bonitas Team
We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind Regards
The Bonitas Team
Bonitas Medical Fund's reply31 Dec 2021, 15:23
Official
Hello Charl G
We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind Regards
The Bonitas Team
We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind Regards
The Bonitas Team