1 reviews | Active since Jun 2010
INCONSIDERATE
On the 02/02/2015 I called Pathcare to change my delivery address from the Doctor back to the Post office. On the 03/02/2015 medication was dispatched to doctor's rooms, the reason I changed back to the post office is because there is no longer a post office strike and the doctor charges an admin fee of R50.00 every time our meds is delivered to his rooms. I called pharmacy direct today to be told that the agent who did the change did not do it properly (even though I received sms confirmation that address has been updated). I find it appalling and disturbing that I have to pay another admin fee, I am in a very difficult financial problem every cent goes a long way for me. I would like to know if my delivery address has been changed to Goodwood Post Office and who is going to pay the admin fee charged by my doctor? I really do not need this stress right now as I have to elimanate any stress in my life. I cannot stress about my chronic condition and pharmacy direct.
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Best regards,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team
Best regards,
