KR
Keshnee R

1 reviews | Active since Jul 2018

09 Jun 2022, 16:27

*********** staff

My husband is a chronic kidney patient. Bonitas captured myself as the chronic kidney patient, i am trying to get this fixed for months now they state that i need to wait 15 working days to get this resolved. I moved over from another medical aid and was promised good service. when moving over i stated that this is the issues we have, i was open and honest. stop advertising and start employing competent staff.

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply09 Jun 2022, 16:31
Official
Hello Keshnee R
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter.  We appreciate your patience while we are resolving this query for you. 
 Kind Regards

Bonitas Team