1 reviews | Active since Jul 2016
*********** BONITA'S STAFF- CANT KEEP THEIR WORD - ESCALATIONS TREATED AS NORMAL TAT
My son was removed as a dependent 30 April 2018 I called Bonita's numerous times to ask what amount I must pay on the 1st May 2018 i was told less my Sons contribution , I did that now I am told I owe money and they will suspend me, all calls are recorded so I want you to go listen to all my calls in month of April and tell me why I was given incorrect information now threatened to be suspended, *********** staff in CC and claims assessors , I am still waiting on my claim for 20/03/2018 to be processed correctly after being assured by Bonita's they have put measurements in place ,This was PMB as well , So now you want to suspend me for you not doing your JOBS ......
Hello Paris42,
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Kind regards,
Bonitas Team
Hello Paris42,
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with the membership number and contact details in order for us to assist with your query.
Please note that your personal information is not showing on the public view platform.
Kind regards,
Bonitas Team
HelloParis42,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
HelloParis42,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Hello HelloParis42,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Hello HelloParis42,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team