1 reviews | Active since Nov 2018
*********** At All Level
Twice I had poor service from Bonitas. I joined March this year and on the application form I stated they must deduct the money from work since there’s a medical allowance of which they didn’t do and they debited straight from my bank account and I enquired they told me I had to apply via an agent called AON. April came I app**** via AON and no payment was processed of which no medical allowance was claimed from my work, to my Suprice end of May came a bill of R5730 debited straight from my Payslip. I enquire and they tell me they debited for March, April and May, and bear in mind no medical allowance was claimed for the two months March and April, meaning AON and Bonitas are taking my money because of their incompetence and I need them to pay back the money for the two months
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team