JvdW
Johan van der Walt

1 reviews | Active since Jul 2022

28 Jul 2022, 14:50

Incompetence Medical Scheme

Cancelled my membership in November 2021 but was only cancelled in February 2022 and when I was added to my wife's Bonitas Medical Fund they added me as a child dependent and not a spouse dependent. Now I am handed over to the ITC for the incompetence of Bonitas staff.

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply28 Jul 2022, 14:55
Official
Hello Johan V

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.

We will investigate this matter.

We appreciate your patience while we are resolving this query for you.

Kind Regards

Bonitas Team