JG
Jaish G

1 reviews | Active since May 2018

14 May 2023, 12:42

In competent Bonitas!!

Bonitas activated my membership with a different non related stranger, and have me a late joiner even though I provided proof of me membership. I sent them emails to cancel and complain. No response. I tried calling them, they had no clue as to what to do. I'm was referred to agent to agent. They even went ahead and debited me with a huge premium. Disgusting service! Cancel this *** immediately and refund me!

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply15 May 2023, 09:19
Official
Hello Jaish G,

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
 
We are investigating this matter.
  
We appreciate your patience while we are resolving this query for you.

Kind Regards

Bonita's