F
Frederick
1 reviews | Active since Apr 2022
21 Aug 2025, 18:23
Immoral
We are extremely disappointed with the service we've received, particularly with regards to the reneging on a signed contract, which raises serious concerns about your company's commitment to upholding its agreements. Furthermore, our attempts to escalate this matter to a senior manager have been met with unhelpful responses and a lack of meaningful assistance
Helpful (0)
Replies (2)0
Replies (2)
Bonitas Medical Fund's replyOfficial
22 Aug 2025, 09:08Hello Frederick
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Bonitas Medical Fund's reply22 Aug 2025, 09:08
Official
Hello Frederick
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Bonitas Medical Fund's replyOfficial
28 Aug 2025, 08:43Hello Frederick
Please note we have not received the required details from you. Your query will be attended to once we receive the required details.
Kind Regards
Bonitas Team
Please note we have not received the required details from you. Your query will be attended to once we receive the required details.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply28 Aug 2025, 08:43
Official
Hello Frederick
Please note we have not received the required details from you. Your query will be attended to once we receive the required details.
Kind Regards
Bonitas Team
Please note we have not received the required details from you. Your query will be attended to once we receive the required details.
Kind Regards
Bonitas Team