1 reviews | Active since Nov 2012
I'm still waiting for my refund
After the bad service and being sent from pillar to post, I receive an email from Bonitas indicating that my query is resolved and that my claim is paid into my bank account. The wrong bank account. This after I asked the customer service consultant if my banking details are a problem. If only she took her attitude and shoved it this could have been avoided. And guess what, I even included a bank statement. Eish Bonitas. I think you are really in the mood to loose clients.
Hello Complainant.com,
Thank you for submitting a comment to us through Hellopeter.
We hereby confirm that a detailed email has been sent to you and we will await your feedback.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Hello Complainant.com,
Thank you for submitting a comment to us through Hellopeter.
We hereby confirm that a detailed email has been sent to you and we will await your feedback.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team