WC
Wesley C
1 reviews | Active since May 2019
02 Apr 2022, 09:53
******* and Unauthorised debits going off!!!
Bonitas has been debiting my account even though I'm with another medical aid and communication was sent to them to cancel in early march. They have also acknowledged and agreed that the scheme will end at the end of March. Today i woke up to another debit going off. This is a horrible medical aid and a bunch of *******!!!!! Bonitas, rectify this immediately or I will proceed legally.
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Bonitas Medical Fund's replyOfficial
04 Apr 2022, 07:35Hello Wesley C
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply04 Apr 2022, 07:35
Official
Hello Wesley C
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team