Ignoring my requests. No communication with partners.
<p>I made a previous complaint which was resolved by Bonitas, but they are refusing to assist me by correcting the issue with their debt collectors (even after I mailed them multiple times requesting to do so, just as they promised via our phone conversation).</p> <p> </p> <p>I am escalating this to the CPA if they don't resolve this by the end of this week.</p> <p> </p> <p>It is simple. Call Credit Works, tell them what you told me and that there is no outstanding debt.</p> <p> </p> <p>I blocked Credit Works' number because they have no internal communication nor any history of any communication that occurred with me. I have phone recordings of multiple instances where I told them to speak to Bonitas.</p> <p> </p> <p>Duncan (the manager from Credit Works) has about 4 escalated queries from me which he did not even bat an eye on.</p> <p> </p> <p>Email me sooner than possible, you have my email address.</p>
Hello edfromza,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Hello edfromza,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
