LK
LORENTIA K
1 reviews | Active since May 2014
30 Jul 2020, 14:18
****** idiots!!! BonIDIOTS
We made a payment on the 30th of June 2020 and they decided to debit my account again on the 9th of July 2020 I have sent countless emails for them them to refund me since the 9th only to learn yesterday that they have decided to allocate that amount for the next month and are absolutely refusing to refund me still I have missed a payment because of this meaning incurred more charges. I really regret switching from discovery to this **** hole. REFUND ME I WANT MY MONEY!!!
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Replies (2)0
Replies (2)
Bonitas Medical Fund's replyOfficial
31 Jul 2020, 14:22Hello LORENTIA,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
We appreciate your patience while we are resolving this query for you.
Regards,
Bonitas Team
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
We appreciate your patience while we are resolving this query for you.
Regards,
Bonitas Team
Bonitas Medical Fund's reply31 Jul 2020, 14:22
Official
Hello LORENTIA,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
We appreciate your patience while we are resolving this query for you.
Regards,
Bonitas Team
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
We appreciate your patience while we are resolving this query for you.
Regards,
Bonitas Team
Bonitas Medical Fund's replyOfficial
16 Aug 2020, 16:45Hello Lorentia,
Thank you for submitting a comment to us through Hellopeter.
We hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
We hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Bonitas Medical Fund's reply16 Aug 2020, 16:45
Official
Hello Lorentia,
Thank you for submitting a comment to us through Hellopeter.
We hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
We hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team