ES
Eddie S
1 reviews | Active since May 2021
30 Sept 2022, 15:07
I was admitted to Mulbarton Hospital on Friday 09/09/22 with heart failure
I was admitted to Mulbarton Hospital on Friday 09/09/22 with heart failure. Dr P Sareli did all the tests necessary. I am not going to go into detail. The problem is the medical aid we were forced to join that I now receive an SMS from the service provider of a shortfall of R1089.00 staying day to day benefits exhausted. My word I was in hospital not at the beach. What's wrong with this *********** fools refusing to pay in hospital benefits. I want this account settled in full please
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Replies (2)
Bonitas Medical Fund's replyOfficial
30 Sept 2022, 15:15Hello Eddie D
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's reply30 Sept 2022, 15:15
Official
Hello Eddie D
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's replyOfficial
04 Oct 2022, 14:14Hello Eddie D
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards
Bonitas Team
Bonitas Medical Fund's reply04 Oct 2022, 14:14
Official
Hello Eddie D
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards
Bonitas Team