NN
Nokubonga N

1 reviews | Active since May 2018

10 Oct 2025, 18:22

I trusted bonitas I hope this is doctors fault not them I I wil be very disappointed if my mother was rejected Authorisation in mental institution due to false illness listed

On behalf of my my rejected admissions to mental institution and I really don't understand the reason why as the given hospital management reason she also don't understand all the requirements, NY mom is not suffering from Asma or poluring illness any of disease listed she suffer from we fail to understand what Bonitas required from a severe depressed patient who had suicidal thought who's been hospital for day's after fainting at home and her hypertension become wors as she's suffering from headache, she saw physician and physiological doctors in hospital are thus doctors the one's diagnosis her of asma etc for admission to mental illness institution to Rejected since she's not suffering to non of the deaseas listed, what should be done because thus is not fair what if she hurt herself as this false illness also contributing to het health now she's being prevented to get assistant due to incorrect diagnosis.

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Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply13 Oct 2025, 08:37
Official
Hello Mpumelelo M

Thank you for bringing this matter to our attention. We’re truly sorry to hear about your experience and appreciate you reaching out so we can assist.
 
We will investigate this matter.
 
We appreciate your patience while we work to resolve this issue, and we’ll keep you updated on any progress.
 
Kind regards,

 Bonitas Team
NN
Nokubonga N's update13 Oct 2025, 15:12
Reviewer Update
Ok we will wait