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1 reviews | Active since May 2016

13 Nov 2024, 09:43

I recently spoke with Themba (***) on 22 October, and my many questions were met with absolutely brilliant product and process knowledge! Themba was patient with me, explaining things that I had very limited knowledge of, and even helped me b

I recently spoke with Themba (***) on 22 October, and my many questions were met with absolutely brilliant product and process knowledge! Themba was patient with me, explaining things that I had very limited knowledge of, and even helped me by giving additional information on where I could access additional benefits. I was extremely impressed by how things were explained and the fact that every single question I had was answered with kindness and patience. Themba deserves 5 stars!

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply13 Nov 2024, 09:49
Official
Hello Michelle W 

Thank you for your encouraging message. 
 
Our aim is to always provide excellent customer service at all times and your feedback is an opportunity for us to measure our service. 
 
We appreciate you taking time to comment on your experiences with Themba. 

Kind Regards 

Bonitas Team