I have requested a cancellation and to date I have not received any response

Hello Wendy W 

 

Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out. 

 

To assist you further, kindly provide your membership number or the ID number of the principal member privately. This will help us investigate your enquiry while ensuring your personal information remains protected and is not visible on this public forum. 

 

Kind regards, 

 

Bonitas Team