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ElizabethJafta E

1 reviews | Active since May 2025

29 May 2025, 17:48

I Have been waiting for my Savings Refund since the beginning of May everytime I do a follow-up they have new excuses in the delay Ive seen alot of complaints in regard to this matter

I Have been waiting for my Savings Refund since the beginning of May everytime I do a follow-up they have new excuses in the delay Ive seen alot of complaints in regard to this matter. Why is it so difficult for savings to be refunded?

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Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply30 May 2025, 10:01
Official
Hello Elizabethjafta 
      
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention. 
 
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry. 
           
 Kind regards
      
 Bonitas Team 
Bonitas Medical Fund
Bonitas Medical Fund's reply30 May 2025, 10:47
Official
Hello Elizabethjafta 
 
Thank you for submitting the details to us through Hello Peter.
  
We will investigate this matter.

We appreciate your patience while we are resolving this query for you.
 
Kind Regards
 
 Bonitas Team