SS
Sibongile S
1 reviews | Active since Oct 2023
26 Jan 2024, 07:23
I have been having a bad experience with them for some time now and they always say they're on it
I have been having a bad experience with them for some time now and they always say they're on it. I have had pendent payments from Dr's which we got authorization from the scheme, then months later you get to discover the scheme didn't pay I therefore do followup with phone calls and emails nothing is being done . Now 2 of unpaid consultants now they want to list me on ITC . Bonitas is well aware of that but still they not fixing it
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Bonitas Medical Fund's replyOfficial
26 Jan 2024, 08:44 Hello Sibongile D
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Bonitas Medical Fund's reply26 Jan 2024, 08:44
Official
Hello Sibongile D
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team