KZ
Knowledge Z

1 reviews | Active since Apr 2025

02 May 2025, 12:14

I have been getting the worst treatment from Bonitas ever since I formally resigned from the Medical fund over 6 months ago ,i emigrated and gave them adequate notice n documents end of September 2024 , waitied for grace period ,i have been submitting sam

I have been getting the worst treatment from Bonitas ever since I formally resigned from the Medical fund over 6 months ago ,i emigrated and gave them adequate notice n documents end of September 2024 , waitied for grace period ,i have been submitting same documents twice a week since only to be told after 3 to 5 days for the past many months.surely this is deliberate

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply02 May 2025, 13:38
Official
Hello Knowledge Z

Thank you for notifying us of your complaint. We are so sorry to hear about this.
 
Your complaint has been escalated to the finance department for urgent assistance. 
  
We appreciate your patience while we are resolving this query for you. 
 
Kind Regards 

 Bonitas Team