GL
Genevieve L
1 reviews | Active since Feb 2018
12 Nov 2019, 18:38
I give credit where its due!
Some good feedback! I give credit where its due! I had to complain more than once and wait long however it was worth the wait. Solakhe from Bonitas was my voice when my niece was admitted in to ICU after birth. He helped me through this as it was not my fault as a loyal member. After all the fighting I can say I am at ease and looking to remain with Bonitas as this was handled according to TCF.
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Replies (1)Bonitas Medical Fund's replyOfficial
13 Nov 2019, 08:43Hello Genevieve Louw,
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Regards
Bonitas Team
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Regards
Bonitas Team
Bonitas Medical Fund's reply13 Nov 2019, 08:43
Official
Hello Genevieve Louw,
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Regards
Bonitas Team
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Regards
Bonitas Team
