HM
Henry M

1 reviews | Active since Jan 2025

23 Jan 2025, 11:18

I am ok with Bonitas

I am ok with Bonitas. The benefit structure changed a bit on my plan but something like the Benefit Booster makes up for it where you gain additional benefit when you do a health screening. I had trouble with the chats in the past but today I am absolutely impressed with Phenyo Mogatusi. Knowledgeable and Patient. Also what impressed me the most , my chat was not dropped and then you need to start again. So thank you Phenyo

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply23 Jan 2025, 11:29
Official
Hello Henry M
 
Thank you for your encouraging message. 
 
Our aim is to always provide excellent customer service at all times and your feedback is an opportunity for us to measure our service. 
 
We appreciate you taking time to comment on your experiences with us. 
 
Kind Regards 
 
Bonitas Team