1 reviews | Active since Apr 2017
I am disgusted at how I am being treated!!
<p>I am highly disgusted at how I am being treated at Bonitas. I change to Bonitas in December 2016. I was put onto the wrong plan and I am very unhappy with it as I have depleted all my savings and it is only April. I have now requested that I move to a more expensive plan, which has always be said that if one wants to change medical aids in the middle of the year, one can do that but, it must be to a more expensive plan. Now, I would like to do this and they are refusing me. I even said I will then be moving to another medical aid and that seems to not bother them in the slightest! They obviously don’t need my business or care to actually look after their clients. Now if I move I will have to pay back my savings that was spent! I have many friends who I would have brought to Bonitas and because they don’t want to help me out, this won’t be happening unless this can be sorted out! I cannot be without Medical Aid for the rest of the year!!</p> <p> </p>
Hello Leonimackenzie,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Hello Leonimackenzie,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
