1 reviews | Active since Jun 2017
How long is "shortly"?
<p>A day after writing my review I received a message from Bonitas (impressive!) saying that they are investigating my complaint and that "a representative wil be in contact with me shortly." </p> <p>It is now a week later and deafening silence - there has been no contact.</p> <p>So, is "shortly" a day, a week, a month - longer? I would really love to know!</p>
Hello W***0,
Thank you for submitting a comment to us through Hello Peter.
According to the conversation with our representative; we are currently investigating this matter.
Kind regards,
Bonitas Team
Hello W***0,
Thank you for submitting a comment to us through Hello Peter.
According to the conversation with our representative; we are currently investigating this matter.
Kind regards,
Bonitas Team
Hello W***0,
Thank you for submitting a comment to us through Hellopeter.
According to the conversation with our representative; we hereby confirm that your concerns have been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team.
Hello W***0,
Thank you for submitting a comment to us through Hellopeter.
According to the conversation with our representative; we hereby confirm that your concerns have been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team.