AV
Anne V
1 reviews | Active since Aug 2016
26 Jul 2025, 06:22
How can you exclude a PMB condition??!!
I just joined Bonitas Medical Aid, and I got my "welcome "letter. I was shocked to see that Bonitas has placed all mt chronic conditions on a 1-year waiting period. This includes hypertension that falls under PMB!!!
I'm sorry, but there is no point in having a medical aid that will not cover the very things I need it for.
Guess what.... Im cancelling before it started.
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Replies (3)AV
Anne V's updateReviewer Update
26 Jul 2025, 08:58Oh and you discriminate against me for being a woman in her 50s? What is with the waiting period for Menopause??!!
AV
Anne V's update26 Jul 2025, 08:58
Reviewer Update
Oh and you discriminate against me for being a woman in her 50s? What is with the waiting period for Menopause??!!
Bonitas Medical Fund's replyOfficial
28 Jul 2025, 08:53Hello Anne V
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply28 Jul 2025, 08:53
Official
Hello Anne V
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
AV
Anne V's updateReviewer Update
30 Jul 2025, 10:27Two days and no feedback?
AV
Anne V's update30 Jul 2025, 10:27
Reviewer Update
Two days and no feedback?