KN
Kobus N
1 reviews | Active since Sept 2022
07 Sept 2022, 18:46
Hospital authorization
I am suppose to go for urgent back operation on 8 September 2022.Ask Bonitas for authorization where neurochirg send Motivation MRI report an quotation then they refuse. There wad all of the sudden exclusions and must upgrade to higher option R4000 for me as pensioner that I cant afford It is evident Bonitas dont care about their members Then they advertise they the best. Really poor service
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Replies (3)
Bonitas Medical Fund's replyOfficial
07 Sept 2022, 18:59Hello Kobus V Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Our Office hours are 08:00 - 17:00 Monday – Friday. Closed on weekends and public holidays
Your enquiry will be attended during office hours. Kind Regards
The Bonitas Team
Your enquiry will be attended during office hours. Kind Regards
The Bonitas Team
Bonitas Medical Fund's reply07 Sept 2022, 18:59
Official
Hello Kobus V Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Our Office hours are 08:00 - 17:00 Monday – Friday. Closed on weekends and public holidays
Your enquiry will be attended during office hours. Kind Regards
The Bonitas Team
Your enquiry will be attended during office hours. Kind Regards
The Bonitas Team
KN
Kobus N's updateReviewer Update
07 Sept 2022, 22:12Send about 10 emails with reference numbers no reply from you
KN
Kobus N's update07 Sept 2022, 22:12
Reviewer Update
Send about 10 emails with reference numbers no reply from you
Bonitas Medical Fund's replyOfficial
08 Sept 2022, 09:26Hello Kobus V
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Please note we are currently offline and apologize for the inconvenience.
We will provide feedback once we back online.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Please note we are currently offline and apologize for the inconvenience.
We will provide feedback once we back online.
Kind Regards
Bonitas
Bonitas Medical Fund's reply08 Sept 2022, 09:26
Official
Hello Kobus V
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Please note we are currently offline and apologize for the inconvenience.
We will provide feedback once we back online.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Please note we are currently offline and apologize for the inconvenience.
We will provide feedback once we back online.
Kind Regards
Bonitas