NM
Neil M
1 reviews | Active since Jul 2011
17 Dec 2025, 11:04
Horrid Bonitas Call Centre
What a horrid lot to deal deal with. Trying to get an application form, as a customer (and ask a question or two, for the honor of giving your company thousands of rands every month. But your arrogant combative call centre agents just want to argue and lecture. Third attempt, the latest lady's name was Poppy. Horrible. If you have anyone there with any customer communication training, please give me a call.
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Bonitas Medical Fund's replyOfficial
17 Dec 2025, 11:21 Hello Neil,
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you have experienced and appreciate the opportunity to resolve it.
Your query has been forwarded to our Marketing Department, who will contact you shortly to assist further.
We value your patience and understanding while we work to resolve this issue promptly.
Kind regards,
Bonitas Team
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you have experienced and appreciate the opportunity to resolve it.
Your query has been forwarded to our Marketing Department, who will contact you shortly to assist further.
We value your patience and understanding while we work to resolve this issue promptly.
Kind regards,
Bonitas Team
Bonitas Medical Fund's reply17 Dec 2025, 11:21
Official
Hello Neil,
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you have experienced and appreciate the opportunity to resolve it.
Your query has been forwarded to our Marketing Department, who will contact you shortly to assist further.
We value your patience and understanding while we work to resolve this issue promptly.
Kind regards,
Bonitas Team
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you have experienced and appreciate the opportunity to resolve it.
Your query has been forwarded to our Marketing Department, who will contact you shortly to assist further.
We value your patience and understanding while we work to resolve this issue promptly.
Kind regards,
Bonitas Team