Horrible Service

We joined Bonitas with my wife in May, membership number ***. The challenged we have with Bonitas is that; every time they debit our account, they reverse back the money into our account. We were in contact with them and they advised us to deposit the money into their bank account. We deposited 11k for June/Jul/Aug. In Sept/Oct they successfully debited our account however they deny having received the monies. Our bank statement clearly shows the amounts debited. Despite all of the money being paid monthly we remain suspended which simply means we are not covered yet they’re sitting with our money over 40k with no service.

We want this membership cancelled and our monies refunded.