KB
Kimmy B

1 reviews | Active since Dec 2018

09 Sept 2026, 12:27

Horrible service

I am really disappointed in the service I am getting last year I had major issues which someone by the name of Sihle Yeni assisted when I emailed him again to ask if IL have the same issues with he assist I get ignored and then I have to keep following up only for him to say someone else will response and then no one has emailed back and I really don't want to make a issue on hellopeter for assistance I don't understand why can't they just assist but monthly I pay.

0
Replies (3)
KB
Kimmy B's update12 Sept 2026, 07:05
Reviewer Update
And no response over email or here
Bonitas Medical Fund
Bonitas Medical Fund's reply12 Sept 2026, 11:27
Official
Good day Kimmy Boodhram,
 
Thank you for bringing this to our attention.
 
Your matter has been escalated and a consultant will contact you to obtain further details and assist. Kind regards,
Bonitas Team  
KB
Kimmy B's update16 Sept 2026, 12:12
Reviewer Update
4 days later still no consultant or feedback does it always need to be a struggle with bonitas for a response why is it always painful to damn get assisted when we ask nicely why must it always end up on hellopeter!!!!