KB
Kimmy B
1 reviews | Active since Dec 2018
30 Mar 2026, 09:46
HORRIBLE SERVICE AGAIN
I AM KEEP WHATSAPPING THE BONCAP NUMBER THAT WAS GIVEN TO MYSELF BY A CONSULTANT AND STILL NO RESPONSE I HAVE MENTIONED THIS IN EMAILS AMPLE TIMES I DON'T GET RESPONSES VIA EMAIL OR WHATSAPP NO ONE BOTHERS TO RESPOND... YET MY MONTHLY PREMIUMS ARE PAID THIS IS REALLY GETTING ANNOYING THAT I HAVE TO KEEP COMPLAINING ON HERE FOR ASSISTANCE/////!!! /!
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Replies (6)0
Replies (6)
Bonitas Medical Fund's replyOfficial
30 Mar 2026, 09:53Hello Kimmy B
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out.
We have escalated your query to BonCap department for further assistance.
Kind regards,
Bonitas Team
Bonitas Medical Fund's reply30 Mar 2026, 09:53
Official
Hello Kimmy B
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out.
We have escalated your query to BonCap department for further assistance.
Kind regards,
Bonitas Team
KB
Kimmy B's updateReviewer Update
30 Mar 2026, 17:06I got a email response with the WhatsApp number guys I have the WhatsApp number I am getting no response from the what's app line the last response was in 2025 Nov from khumo!!! ///
KB
Kimmy B's update30 Mar 2026, 17:06
Reviewer Update
I got a email response with the WhatsApp number guys I have the WhatsApp number I am getting no response from the what's app line the last response was in 2025 Nov from khumo!!! ///
KB
Kimmy B's updateReviewer Update
09 Apr 2026, 12:37And still no feedback still not fixed after emails been sent asking for assistance showing them the WhatsApps go through yet no response this is pathetic behavior because no one ****ing bothers from boncap to sort anything out or solve any issues MY WHATSAPP LINE IS STILL NOT GETTING RESPONSES BUT GOING THROUGH
KB
Kimmy B's update09 Apr 2026, 12:37
Reviewer Update
And still no feedback still not fixed after emails been sent asking for assistance showing them the WhatsApps go through yet no response this is pathetic behavior because no one ****ing bothers from boncap to sort anything out or solve any issues MY WHATSAPP LINE IS STILL NOT GETTING RESPONSES BUT GOING THROUGH
KB
Kimmy B's updateReviewer Update
27 Apr 2026, 12:54STILL NO FEEDBACK NO SOLUTION AS TO WHY MY WHATSAPP IS NOT GOING THROUGH WOW A MONTH LATER HORRIBLE MEDICAL AID
KB
Kimmy B's update27 Apr 2026, 12:54
Reviewer Update
STILL NO FEEDBACK NO SOLUTION AS TO WHY MY WHATSAPP IS NOT GOING THROUGH WOW A MONTH LATER HORRIBLE MEDICAL AID
KB
Kimmy B's updateReviewer Update
29 Apr 2026, 13:47STILL NO FEEDBACK YOH
KB
Kimmy B's update29 Apr 2026, 13:47
Reviewer Update
STILL NO FEEDBACK YOH
Bonitas Medical Fund's replyOfficial
15 May 2026, 08:48Hello Kimmy B
Thank you for reaching out to us via hellopeter.
Following telephonic discussions with a representative from the BonCap department, we would like to confirm that the matter raised has been attended to and has since been resolved.
We sincerely apologise for any inconvenience caused and truly appreciate your patience throughout this process.
Kind regards,
Bonitas Team
Bonitas Medical Fund's reply15 May 2026, 08:48
Official
Hello Kimmy B
Thank you for reaching out to us via hellopeter.
Following telephonic discussions with a representative from the BonCap department, we would like to confirm that the matter raised has been attended to and has since been resolved.
We sincerely apologise for any inconvenience caused and truly appreciate your patience throughout this process.
Kind regards,
Bonitas Team