Horrible service

Item: Bonitas Medical Fund
Rating: 1
Author: Karabo P

I cannot wait for the NHI to kickstart, the likes of Bonitas are the worst medical aid service providers ever. I regret joining them. No regard for their clients at all. What a waste, I am cancelling and wish others not even to try them

Helpful (0)

Replies (2)

Bonitas Medical Fund's replyOfficial

17 Nov 2018, 11:51

Hello karabo-pilane,

Thank you for submitting a comment to us through Hello Peter.

Kindly reply privately with the membership number in order for us to assist with your query.

As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Thanks and regards,

Bonitas Team

Bonitas Medical Fund's reply17 Nov 2018, 11:51

Official

Bonitas Medical Fund's replyOfficial

31 Dec 2018, 08:43

Hello karabo-pilane,
Please note we have not received the required details from you. Your query will be attended to once we receive the required details.
Regards,
Bonitas Team

Bonitas Medical Fund's reply31 Dec 2018, 08:43

Official

Hello karabo-pilane,
Please note we have not received the required details from you. Your query will be attended to once we receive the required details.
Regards,
Bonitas Team