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Tarryn S

1 reviews | Active since Oct 2020

24 May 2022, 17:00

Horrible maternity benefits

Im very disappointed with the Maternity benefits that Bonitas offers these days. With my first pregnancy all my antenatal consultations were fully paid without me having to make any copayments. Now I find out I have to pay R1000 with each consultation coz they only cover 2 scans per pregnancy. How ridiculous is that? Whats the point of having maternity benefits without scans. Its not possible to see a gynea without doing a scan, thats the only way he will see how the baby is developing. When I called in to enquire about it I was told that they were advised by the WHO that 2 scans is sufficient for a pregnancy. When i asked why all my scans were then covered the first time around they told me that doctor didnt claim for scans. So what do they think I went to do at the gyneas office every month? Are these rules made by actual medical professionals who knows what they are talking about or is Bonitas just thumb sucking as they go along to save themselves money?

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply24 May 2022, 22:16
Official
Hello Tarryn S 
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter.  We appreciate your patience while we are resolving this query for you. 
 Kind Regards

Bonitas Team