AL
Ante L
1 reviews | Active since Jul 2021
03 Sept 2024, 08:01
Horrible customer service once again
I called 2 weeks ago to confirm mental benefits and how it works but was not able to get through I emailed and still nothing. I need to know of the benefits covers out patient visits and to date I have not received anything this is terrible service and I am honestly losing faith in this medical aid.
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Bonitas Medical Fund's replyOfficial
03 Sept 2024, 08:09 Hello Ante L
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's reply03 Sept 2024, 08:09
Official
Hello Ante L
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas