KM
Khanya M
1 reviews | Active since Jun 2016
04 Jul 2025, 09:43
Horrible and Unreliable service
I am yet to get my refund after being moved form pillar to post by the unhelpful, clueless and ************* Bonitas Medical Fund Staff, any person who is thinking of getting or changing medical aid should rule out Bonitas from their list unless seeking frustrating and mentally exhausting service.
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Replies (1)
Bonitas Medical Fund's replyOfficial
04 Jul 2025, 09:53Hello Khanya M
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Bonitas Medical Fund's reply04 Jul 2025, 09:53
Official
Hello Khanya M
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team