TT
Thaps T
1 reviews | Active since Aug 2020
25 Oct 2021, 11:21
Horrible
Can you please get back to me your in networks are now resfusing to use my medical aid Boncap, what is going on .Now you are not responding to to my email terrible service. Can an agent call me back around 2 oclock
Helpful (0)
Replies (3)0
Replies (3)
Bonitas Medical Fund's replyOfficial
25 Oct 2021, 12:19Hello Thaps T
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Kindly provide your membership number or ID number privately to protect your personal information not to be visible on this public forum.
We will then investigate and assist you with a resolution.
Kind Regards
The Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Kindly provide your membership number or ID number privately to protect your personal information not to be visible on this public forum.
We will then investigate and assist you with a resolution.
Kind Regards
The Bonitas Team
Bonitas Medical Fund's reply25 Oct 2021, 12:19
Official
Hello Thaps T
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Kindly provide your membership number or ID number privately to protect your personal information not to be visible on this public forum.
We will then investigate and assist you with a resolution.
Kind Regards
The Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Kindly provide your membership number or ID number privately to protect your personal information not to be visible on this public forum.
We will then investigate and assist you with a resolution.
Kind Regards
The Bonitas Team
TT
Thaps T's updateReviewer Update
25 Oct 2021, 13:38***, secondly a doctor at my area says i have an outstanding balance with them which i dont understand please check your records
TT
Thaps T's update25 Oct 2021, 13:38
Reviewer Update
***, secondly a doctor at my area says i have an outstanding balance with them which i dont understand please check your records
Bonitas Medical Fund's replyOfficial
25 Oct 2021, 14:01Hello Thaps T
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your information and we will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
The Bonitas Team
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your information and we will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
The Bonitas Team
Bonitas Medical Fund's reply25 Oct 2021, 14:01
Official
Hello Thaps T
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your information and we will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
The Bonitas Team
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your information and we will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
The Bonitas Team