NK
Nadine K
1 reviews | Active since Jun 2020
22 Jun 2020, 16:09
HEARTLESS MEDICAL AID
I was told they cannot cover my emergency (asthma attack) as I need to get hospital authorization 2 days in advance. how do I plan an asthma attack? I have been paying for years I final make use of my medical aid and they cover nothing gave birth I had to pay R10 000 from my own pocket because I had to have an emergency C-section. I have been battling with them since December 2019. WORST MEDICAL AID EVER
Helpful (0)
Replies (4)0
Replies (4)
Bonitas Medical Fund's replyOfficial
22 Jun 2020, 18:53Hello Nadine K,
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with the membership number and contact details in order for us to assist with your query.
Please note that your personal information is not showing on the public view platform.
Kind regards,
Bonitas Team
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with the membership number and contact details in order for us to assist with your query.
Please note that your personal information is not showing on the public view platform.
Kind regards,
Bonitas Team
Bonitas Medical Fund's reply22 Jun 2020, 18:53
Official
Hello Nadine K,
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with the membership number and contact details in order for us to assist with your query.
Please note that your personal information is not showing on the public view platform.
Kind regards,
Bonitas Team
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with the membership number and contact details in order for us to assist with your query.
Please note that your personal information is not showing on the public view platform.
Kind regards,
Bonitas Team
Bonitas Medical Fund's replyOfficial
24 Jun 2020, 09:00Hello Nadine K,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
We appreciate your patience while we are resolving this query for you.
Kind regards,
Bonitas Team
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
We appreciate your patience while we are resolving this query for you.
Kind regards,
Bonitas Team
Bonitas Medical Fund's reply24 Jun 2020, 09:00
Official
Hello Nadine K,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
We appreciate your patience while we are resolving this query for you.
Kind regards,
Bonitas Team
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
We appreciate your patience while we are resolving this query for you.
Kind regards,
Bonitas Team
Bonitas Medical Fund's replyOfficial
04 Aug 2020, 09:49Hello Nadine K,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Bonitas Medical Fund's reply04 Aug 2020, 09:49
Official
Hello Nadine K,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
NK
Nadine K's updateReviewer Update
06 Aug 2020, 14:18Good Day Bonitas Team
I want to thank you for the time and effort you have put in assisting me and for paying my hospital bills and also helping me understand why it wasn't done the first time around. thank you for assisting me to update and correct my profile.
thank you for the follow up via email and the telephone calls received.
BR
Nadine Kansley
I want to thank you for the time and effort you have put in assisting me and for paying my hospital bills and also helping me understand why it wasn't done the first time around. thank you for assisting me to update and correct my profile.
thank you for the follow up via email and the telephone calls received.
BR
Nadine Kansley
NK
Nadine K's update06 Aug 2020, 14:18
Reviewer Update
Good Day Bonitas Team
I want to thank you for the time and effort you have put in assisting me and for paying my hospital bills and also helping me understand why it wasn't done the first time around. thank you for assisting me to update and correct my profile.
thank you for the follow up via email and the telephone calls received.
BR
Nadine Kansley
I want to thank you for the time and effort you have put in assisting me and for paying my hospital bills and also helping me understand why it wasn't done the first time around. thank you for assisting me to update and correct my profile.
thank you for the follow up via email and the telephone calls received.
BR
Nadine Kansley