1 reviews | Active since Oct 2009
have not paid claim to specialist
I write this on behalf of my mum. She went in for procedure to Dr Uys which the medical aid had approved. However to date no payment has been made to Dr Uys. They have informed us that they called Bonita many times and each time they were told that payment will be made. Please can this be rectified as now this credit goes against my mum name. Thank you<br> <br> Kind regards<br> Charlene onbehalf of mrs Neela Moodley<br> ***
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team
Hello Charlene
Thank you for submitting a comment to us through Hello Peter.
Our representative could not get hold of you; we hereby confirm that a detailed email has been sent to you and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards
Bonitas Team
Hello Charlene
Thank you for submitting a comment to us through Hello Peter.
Our representative could not get hold of you; we hereby confirm that a detailed email has been sent to you and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards
Bonitas Team