1 reviews | Active since Mar 2017

07 Jan 2023, 11:53

Harrasment

I've paid you months ago. You said you'll sort it out. Now your debt collector is not only calling me 3 times a day but on Saturdays. Please sort it out!

0
Replies (3)
Bonitas Medical Fund
Bonitas Medical Fund's reply08 Jan 2023, 23:17
Official

Hello Mariana S Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Our Office hours are 08:00 - 17:00 Monday – Friday. Closed on weekends and public holidays
     Your enquiry will be attended during office hours. Kind Regards

Bonitas
Bonitas Medical Fund
Bonitas Medical Fund's reply09 Jan 2023, 11:39
Official
Hello Mariana S
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter.  We appreciate your patience while we are resolving this query for you. 
Kind Regards

Bonitas 
Bonitas Medical Fund
Bonitas Medical Fund's reply18 Jan 2023, 15:08
Official
Hello Mariana S Thank you for submitting a comment to us through Hellopeter. According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved. As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards Bonitas Team