TS
Terrence S

1 reviews | Active since Aug 2015

11 Mar 2016, 18:12

Handed Over - non payment?

I was a Bonitas member up until December 2014 whereupon I moved to Bestmed. . In February 2016 I received a sms from Creditworx stating I owed them money, which I ignored. Two weeks later I received another sms which prompted me to call them. A call center agent told me I owed Bonitas money which made me call Bonitas, I spoke to a call center agent at Bonitas who told me that I there was no money that I owed them but they would get someone in the accounts department to call me. Since then no one has called me. Today I got another sms from Creditworx.. Whats is happening?

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply14 Mar 2016, 08:51
Official
Hello Tecsas2015,


Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards
Bonitas team

Best regards,