EL
Emily L

1 reviews | Active since Feb 2021

03 Mar 2026, 19:13

Great service delivery from Bonitas Medical Aid Fund

There was a time when I felt like I was paying medical aid fund for nothing. But on the 5th of February I was rushed to hospital and this turned out to be a life threatening situation. Bonitas Medical fund authorised so many transactions including my emergency transfer to another hospital in another province where a brain procedure had to be performed urgently. Thank you so much Bonitas. I am truly grateful for your great service delivery.

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply04 Mar 2026, 08:59
Official
 
Hello Emily L 
 
Thank you for your encouraging message.
 
Our aim is to always provide excellent customer service at all times, and your feedback is an opportunity for us to measure our service.
 
We appreciate you taking time to comment on your experiences with us.
 
Kind Regards
 
Bonitas Team