MV
Marieette V
1 reviews | Active since Mar 2023
01 Mar 2023, 20:45
Great service by call centre agent
I would just like to take a moment to compliment the service I received from Meagan Philander at Bonitas’s call centre. She was so polite and understanding of my situation and compassionate to my medical situation and with great efficiency she resolved both my queries and was kind enough to send an email notifying me of the matter what she did and the outcome. She is by far the best call centre agent ive ever dealt with and definitely a great asset to your company
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Replies (1)Bonitas Medical Fund's replyOfficial
01 Mar 2023, 23:13Hello Marieette V Thank you for your encouraging message. Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service. We appreciate you taking time to comment on your experiences with us. Kind Regards Bonitas Team
Bonitas Medical Fund's reply01 Mar 2023, 23:13
Official
Hello Marieette V Thank you for your encouraging message. Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service. We appreciate you taking time to comment on your experiences with us. Kind Regards Bonitas Team
