DM
Denzil M
1 reviews | Active since Sept 2015
14 Sept 2015, 11:51
Great Service
Usually one has a battle with medical aid payments but I would like to thank Bonitas for their superb cover. My wife delivered our baby girl on the 28th of August and there were no issues with authorization.<br> <br> Our claims were processed promptly and I would also like to thank Hafiza Ally for her speedy and efficient service on adding our daughter as a dependent.<br> <br> I received the notification and cards in no time!<br> <br> This is what service is all about - not even needing to call the service Centre.<br> <br> Keep it up Hafiza, we need more individuals like you!
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Replies (1)Bonitas Medical Fund's replyOfficial
14 Sept 2015, 16:34Hello Denz23,
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind regards
Bonitas team
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind regards
Bonitas team
Bonitas Medical Fund's reply14 Sept 2015, 16:34
Official
Hello Denz23,
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind regards
Bonitas team
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind regards
Bonitas team
