DS
Dikeledi S

1 reviews | Active since Feb 2012

17 Jul 2015, 15:20

Great Customer Service

On Wednesday 15/07/2015 I called the Bonitas call centre wanting to enquire about my benefits. I spoke to a lady called Nkalipho. She was very professional and she answered all my questions. As a woman who is expecting a baby she assured me that Bonitas will take care of me throughout my pregnancy. I am so delighted by her service and her professionalism. I am definitely naming my unborn baby after her. Keep up the good work Nkalipho.

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply20 Jul 2015, 16:26
Official
Hello sitholed,

Thank you for your encouraging message.

Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.

We appreciate you taking time to comment on your experiences with us.

Kind regards
Bonitas team