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ntokozonkonyane N

1 reviews | Active since Oct 2016

07 Sept 2021, 15:10

Great Customer Service

Called medscheme contact center today and spoke Nkanyiso Masondo and we were on the line for over an hour as i needed to sort a claim history, the way he was so patient with me and helped me accordingly, thank you so much Guy, keep the good work even for other members

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply07 Sept 2021, 15:58
Official
Hello Ntokozo L 

Thank you for sharing your experience with Bonitas on this public platform. It means a lot to us, especially that you made the time to write about it! 

We want to make a difference in every member’s life and strive to give the best possible service.  When we get it right, we are delighted. 

Kind  regards

The Bonitas Team