GP Consultation

Bonita's rejected my claim and gave me inconsistent feedback when engaging them. I had to draw out a lot of money from my own pocket whenever I go consult with a Doctor. One is made aware of certain information only when I reach out to the company via telephone. What makes matters worse is that this information is not on the website nor brochure provided.

I fail to understand why we pay so much money for medical aid and also have have spend from our own pocket when we need medical attention. Bad business practice if I may say. Their call centre consultants are not really much helpful either.