Got questioned why must they phone me back

After holding for almost 45minutes to join Bonitas I finally got hold of very arrogant call center agent, you can hear in his voice he is still not awake. He had the audacity after I phoned him, t call me back after holding for 45 minutes as to why he must phone me back. I said if you want the business phone me almost an hour still nothing. I have been applying through an FSP member and still waiting 3 weeks for any feedback.