AC
Allison C
1 reviews | Active since Feb 2013
17 Oct 2022, 19:08
Good service from Contact Center. WhatsApp service is terrible.
The telephone agent was polite, knowledgeable and made sure she answered all my questions and helped resolve my issue. However, the companies Whatsapp functionality is terrible.
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Bonitas Medical Fund's replyOfficial
18 Oct 2022, 07:59Hello Allison C
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply18 Oct 2022, 07:59
Official
Hello Allison C
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind Regards
Bonitas Team